Shipping Policy

At TINYWINY, we are committed to delivering your order as efficiently and reliably as possible. Below is our detailed shipping policy to ensure transparency and trust throughout your shopping experience.

Processing Time

All orders are processed within 1–2 business days after they are placed. During this time, our team carefully prepares, packages, and hands off your order to the shipping carrier. Please note that processing does not include weekends or holidays.

Delivery Time

Once your order has been processed and shipped, the estimated delivery time is typically between 2-7 business days, you might receive it a little early or a little late depending on your location and the shipping carrier’s schedule.

Please note: Delivery times may be affected by external factors beyond our control, such as carrier delays, inclement weather, customs clearance, or peak seasonal demand.

Shipping Confirmation & Tracking

You will receive a shipping confirmation email with tracking information as soon as your order has been dispatched. This allows you to monitor your package in real time until it reaches your destination.

Responsibility During Transit

While we strive to ensure a smooth and timely delivery, TINYWINY is not responsible for any lost, stolen, or damaged packages that occur during transit. Once your package has been handed off to the shipping carrier, it is no longer under our direct control.

However, we are more than happy to assist you in resolving any issues that arise. If you experience delivery problems, please contact us at support@tinywiny.com, and we will do our best to support you through the claims or investigation process with the carrier.